Frequently asked questions

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How will I be billed?

We bill all Flanco plans annually.

What are the payment methods?

Default payment method is by credit card, but If you would like to discuss other payment options like invoices, email us at

How can I modify my plan if I’ve reach my maximum resource capacity?

We do have flexible plans depending on resource quantity. If you have reached your plan's maximum capacity - please contact our support directly through Flanco admin panel.

Are there any set-up or hidden fees?

You can find all of Flanco plans here. There are no office set-up or any hidden fees.

Does our company need any hardware to use Flanco?

No hardware is needed, you only need to download the app from App Store and Google Play and you’re ready to go!